Privacy Policy
Last updated: October 2026
At Butterscotch Design, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect information when you visit our website or contact us about our design services.
Who we are
Butterscotch Design Ltd is a UK-based design consultancy specialising in luxury spa, wellness, hospitality and residential environments. We are the data controller for the personal information described in this policy.Butterscotch Design Ltd is a UK-based design consultancy specialising in luxury spa, wellness, hospitality and residential design. Registered office: 8B Portman Road, Reading, RG30 1EA, UK.
Butterscotch Design Ltd
Registered office: 8B Portman Road, Reading, RG30 1EA, UK
Email: info@butterscotchdesign.com
Information we collect
When you submit a project enquiry or contact us, we may collect your name, email address, telephone number, company details and information about your project. When you browse our Squarespace website, technical and usage data may also be collected, including IP address, browser or device details and interactions with the website.
How we use information
To respond to enquiries and discuss potential projects.
To communicate with clients and prospective clients and manage business relationships.
To operate, secure and improve our website and understand visitor activity.
To meet legal and regulatory obligations.
We do not currently send marketing newsletters.
Lawful bases
Depending on the activity, we rely on steps taken at your request before entering a contract, performance of a contract, legitimate interests in handling enquiries and running our business, compliance with legal obligations, or consent where required for analytics technologies.
Analytics and cookies
Our website is hosted on Squarespace and uses Squarespace Analytics and Google Analytics. Analytics technologies may process information about visits and interactions. Where consent is legally required, optional analytics cookies or similar technologies should not operate until you consent. See our Cookie Policy for more information.
Sharing and international transfers
We may share information with service providers supporting our website, communications and analytics, including Squarespace and Google, where relevant. We do not sell personal information. If personal information is transferred outside the UK, we will use an appropriate lawful transfer mechanism where required.
Retention and security
We keep information only as long as needed for enquiries, business relationships and applicable legal requirements. The precise periods should be documented in our internal retention schedule. We use reasonable organisational and technical safeguards to protect information.
Your rights
Subject to applicable conditions, you may request access to, correction or erasure of your data, restriction of processing, data portability, or object to processing. You may withdraw consent at any time where processing relies on consent. Contact us using the details below. You may also complain to the UK Information Commissioner’s Office (ICO).
External links and updates
We are not responsible for the privacy practices of third-party websites linked from ours. We may update this policy and will publish changes on this page.
Contact
Butterscotch Design Ltd
Registered office: 8B Portman Road, Reading, RG30 1EA, UK
Email: info@butterscotchdesign.com